Buskers with digital codes, school canteens with no cash!! Physical cash is on its way out!! The Reserve Bank of Australia (RBA) has declared that currency was likely to become a “niche payment” used only in emergencies. Is this the most “Costless Payment Solution?”Train Commuters now pay for their travel using their credit/debit cards. Those relying on Cash donations (such as charities, the homeless) are facing a technology-driven issue- not of their own fault. Charities such as The Salvation Army have implemented EFTPOS Terminals to counteract this change in their fund-raising environment. Is this the most “Costless Payment Solution” for them? Small Charities are known to struggle with the transaction fees on donations, some are charged 2.2% (22 cents on a $10 donation). This certainly mounts up over a year. An estimated $6 billion goes missing every year through the “black economy” (most of it cash). With this progressive adoption of electronic payment solutions and less cash ‘deals’, may result in increased tax revenues and ultimately more spending on services for the needy in our community. How are these changes affecting you, your family, and your business?

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Dean BilaVarsity Lakes Community

Networking

1) Do your research- Understand who the target market of the event is. If possible, obtain a list of the attendees and research them on LinkedIn prior to the event, enable items for “small talk”

2) Find Common Ground- As you enter the networking event, approach someone who looks open to a conversation. Start with questions about them, their jobs, and interests.

3) Listen Actively- This is important. Do not just wait for your turn to speak. Ask relevant questions and listen intently to their responses.

4) Make a Polite Exit- When the time comes to exit the conversation, you could offer to get the person a drink. When you get back, they may be involved in another conversation, so you can give them their drink and leave.

5) Follow Up- Send them an email or add them on LinkedIn. Maybe they spoke about a hobby or issue at work and you see an article on that topic, so you could send them a link. This then gives you further credibility in their eyes.

Households are using the pandemic to build their nest eggs and guard against recession, with investments and savings trending higher since the start of 2020. This is evidenced by the average total balance of Commonwealth Bank Term Deposit and Savings Accounts (which account for a large portion of the market), increasing by 5% over the months of January to July 2020. Before the pandemic, total household income grew by 4% a year according to the Commonwealth Bank. It has grown 11% a year between January and August 21, 2020. Low growth in salaries and wages, including the job keeper payments, was offset by increased government benefits. However, purchases on Commonwealth Bank Credit and Debit Cards only increased by 8% a year over the same time frame.

During COVID-19, it is reported that half of Australia’s franchise stores recorded a substantial reduction in revenue, with Cafes, Restaurants, Gyms, and Child-Related Businesses among those most affected. A Pulse Check Survey was conducted by the Franchise Council of Australia of 70 franchisees covering 12373 stores nationally. Approximately 46% of survey respondents reported that revenue was less than half compared with the June 2019 quarter. Consequently, 35% recorded increases in revenues, with takeaway food, health, and freight businesses amongst those benefitting. The Franchise Council revealed the greatest challenges in the June 2020 quarter were landlord issues (54%), the health and wellbeing of franchisees and staff (54%), and franchisee financial performance (52%). What are your thoughts? What or have you struggled with during this time?

Retail figures released recently by the RBA (Reserve Bank of Australia) evidence an increase across the country. Further to the RBA’s report, 828 million purchases were made by Australian-issued cards (Credit/Debit) during the month of May 2020 (a 16.5% month-on-month increase). The total monetary value of the card purchases was $52.3 billion. In April 2020, card spending fell by 22% as a result of COVID-19 restrictions impacting consumers spending patterns. How has this change in our economy impacted you and your business?

Costless Payment Solutions

This pandemic has led to more use of cards with our spending.
Resulting from the fear of spreading coronavirus by using notes and coins, have led to businesses and personal consumers to rely on debit and credit cards as well as smartwatches.
The Reserve Bank of Australia’s Assistant Governor said last week there had been a sudden shift to contactless payments during the pandemic.
Automatic Teller Machine withdrawals in April 2020 fell 30% from March 2020.
In April, some banks altered contactless tap-and-go limits to $200 as a measure to reduce the need to enter pin numbers for payments.
59% of people say they will use some cash but not as much once the pandemic ends.
44% of people use a credit/debit card or mobile for payment more than 12 months ago.
59% say some of their local stores are only offering contactless payments.
* Source- MYOB Survey of 1080 Australians May 2020
#costlesspaymentsolutions

Join us for a Live on Thu, 28 May at 4:00 pm for an incredible Presentation by Mark Grant from Costless Payment Solutions on To Surcharge or Not To Surcharge!! Thats the question. We are facing an ever increasing pressure on our profits from business expenses. So what are your plans to address this? Surcharge laws in Australia have been in place since September 2017. I will help you understand the confusion surrounding surcharge, and how you can use surcharge to reduce your expenses and improve your profitability. Join us here live on Thu, 28 May at 4:00 pm! https://zoom.us/j/647014821